How amazing is your grace?

Familiarity breeds contempt. Spend more time with someone and you'll get jaded.  You'll  take things for granted, and get angry over smaller things.  Hot buttons will emerge.  They'll be easier to punch as time goes on. This is probably why marriage can be so hard. It's easier to forgive the waitress who screwed up your food order than it is the wife who forgot to put the cap back on the toothpaste ... again. Grace doesn't dwell well in a world of presumed outcomes. We force grace out of … [Read more...]

Follow through

Want to see a quarterback throw a bad pass?  Mess with his follow through.  How about a golfer screw up a shot?  Mess with her follow through.  A baller miss a jumper?  Mess with their follow through. I wrote the post about striking the iron when's its hot a half hour ago.  Then I proceeded to browse the web looking at Galaxy Nexus reviews.  The iron I wanted to strike was going to the gym.   I apologize for being a hypocrite. Striking the iron when it's hot is about following through on … [Read more...]

When do you strike?

The thought struck me.  It came out of nowhere.  "This guy had a huge impact on my life, I should write him a note."  I had a decision to make at that point ... Click "Compose New" and shoot the thought and sentiment his way.  Find some stationary and write it out then and there.  Or put it on a to do list. I clicked "Compose New"  I wrote a two line email.  I told him that I appreciated his encouragement, support and inspiration.  He really played a key role in a wide range of my life. … [Read more...]

What do you NOT have to do?

I was buzzing around the house completing one task after another.  My goal?  Order.  The arrival of the twins was met by an intense need for order.  Some could call it OCD. I was working in double time.  And I am doing things I don't want to do.  I like order.  I don't like doing the things that create it.  So these are things I have to do.  I need the order to have my mind clear to produce.  I'd rather watch the Colbert Report.  Steve Colbert will take me further from what I need. I get … [Read more...]

Service or Serve Us

Some companies charge money to perform a service they once performed for free.   Other companies create new offerings that cost more but provide value in return. Both seek the customers money.  That's what businesses do. One values the customer. Some teams, departments or individuals create processes to service their customers (inside and outside the company). They make their customers do more work to get the same result. Others create processes to better serve their customers. The … [Read more...]

Paint yourself into a corner

Sam has a really cool product.   He plans on selling it via the Internet.  He has one big problem.  He keeps pushing his launch date. The Internet is virtual.  As much as we want it to be real, it is not.  We can't touch it.  We can't feel it.  We can't walk inside it's doors.  The virtuality of the Internet (and other technology related products) poses a problem.  Our brains don't respond to problems that they believe are imaginary.  This is why arbitrary deadlines can blow up in our faces. … [Read more...]

What do you think?

Steve Jobs influenced the world.  No doubt.  Time will tell the significance and meaning of that influence.  I did not know Steve Jobs to like or dislike him.  I can't comment on his character.  I never experienced it.  He said things that inspire me. Based on the number of reposts and tweets, he inspired others, too. Steve Jobs seemed to demonstrate a commitment to refuse compromise, an eye for beauty and the ability to drive relentless execution. We can learn from that.  His legacy can … [Read more...]

What bubble will burst next?

Bubble's burst. We've seen the real estate bubble, the internet bubble, the energy bubble, and whatever other bubbles. They over inflated until, under the the value they promised was very different than the actual value provided.  Reality reared it's ugly head.  The bubbles burst under the pressure that came from reality weighing in. It's easy and cheap to produce credibility in social media world.  Testimonials, reviews, followers ... all can be bought.   Go on Fiverr.com. You'll find … [Read more...]

Where’s your resume?

I work with people to help them manage change.  When things go well, they produce results that they weren't able to produce on their own.  This is a common outcome. I speak to many clients who want to leave their job.  Their obstacle:  Their resume isn't ready.  They'll wallow in misery rather than write their resume.  Meanwhile they deliver "Less than" results for the people they work for.   This may last weeks, months or years.  Disengagement is contagious.   It needs to … [Read more...]

Will you let your people resume?

Some companies fire employees they catch working on their resume.   Some let people go when they find their resume on Monster or some other job posting site.  That's odd to me. Do they want employees who don't want to work for them?  What kind of service do those employees deliver?  How committed are they to the company vision?  Is that what you want? I know that the cost to acquire an employee is high.  The cost of your employees being disengaged is higher.  Fewer want to leave when more … [Read more...]