How to build more powerful relationships.

Relationships.  I read a lot about relationships.  Apparently, they're important.  In sales, people prefer to buy from those they trust.  In leadership, people prefer to follow those they trust.  Trust requires a relationship. The root of the word relationship is relate.  The word 'relate' comes from a word that means "to bring".  Are you bringing yourself to your relationships? Relationships are built on the cornerstone of revelation.  We relate to what's revealed.  The more that is … [Read more...]

Bye-bye, Borders!

This morning I was reading about Borders Bookstore on Inc.com.  They are closing the book on Borders.  Their remaining 399 stores are closing their doors.  What happened?  They couldn't escape their own gravity. Borders evolved to be the Wal-mart of bookstores.  They delivered an expansive inventory that small shops couldn't compete with.  They had the same impact on mom and pop book shops that Wal-mart has had on small retailers.  The small shops died. The small shops couldn't compete on … [Read more...]